Our service desk offers our highly skilled team of analysts as a single point of contact for all IT-related issues, allowing for faster resolutions.
Available through phone, email or our web portal, our service desk handles a large variety of queries, ranging from software and hardware support to complex technical issues. We conform to the Information Technology Infrastructure Library (ITIL) service support processes to provide our customers with quality service.
All of our analysts approach each support issue in an effective and friendly manner and use the appropriate escalation processes to ensure issues are solved in an orderly and timely fashion.
We provide the systems with pre-installed software packages based on the requirements you have for your conference. Our system comes with a high-end software configuration. Buying the system increases the capital limit which can be avoided by opting to rent out the system. By renting out the system you can also share your worries about the system installation with the vendors. We store and provide top brands of desktops and notebooks.
Our professional technicians will discuss the additional need of audio and video system with you. Wireless microphones, public address system, mixing consoles and powered speakers are all available on rent. We are also engaged in providing small and large scale printing infrastructure. Whether it is the usual office high-speed printers, specific laser printers, color printers or standard black and white printers, we deal with it all. Our printers can handle both A3 and A4 paper size. All of our systems and printers are reliable and flexible.
he content of your presentation will be largely determined by the way it is illustrated via the right projector technology in great screens and displays. Taking advantage of our high-tech or cost efficient projectors, displays and screens will enable you to confidently prepare and deliver impactful presentations. Combined with our other office equipment like clickers, remote navigation tools, mulitmedia or interactive white-boards your excellent technology infrastructure will be the best support factor of your presentation.
PCs running any version of Windows need frequent maintenance and updating, especially if connected to an always-on broadband connection. New vulnerabilities are always found and patched. Keeping your computer up-to-date with service packs and critical updates should be a priority to any computer user.